What can we help you with?

FAQ

Parkopedia is a service that allows drivers to find the closest parking to their destination, tells them how much it will cost and whether the space is available. Parkopedia also allows drivers to pay for parking online, through a mobile app and in-car.

Parkopedia provides detailed static information on 60 million parking spaces in over 150,000 facilities across 6000 cities in 75 countries; including real-time parking space availability information in over 500 cities in 30 countries. Information includes:

Address with entrance and exit coordinates
Area Shape
Opening Hours
Full price list
Total number of parking spaces
Operator contact details
Security information (CCTV, light, gate)
Payment information (cash, credit cards, phone)
Height restrictions
EV charging, etc

No, Parkopedia does not manage any car parks.

Private parking refers to spaces provided by individuals who rent out their garages and driveways.

Bookings FAQ

Absolutely! By booking a parking space with Parkopedia you will get a guaranteed space for the duration of your booking.

Once you complete the booking, we will email you your parking pass. You will need to present it at the parking facility in order to park your car. You can also find the parking pass in the "Bookings" section on our website or mobile apps. Most parking providers also accept e-passes (on your mobile phone). If the parking provider requires a printed parking pass we will always inform you before you complete your booking.

Cancellation policies vary per location. Please refer to the information displayed at the time of booking for the specified location. Please read our terms and conditions carefully for more info.

The car parks we partner with don’t allow in/out privileges (repeat entry).

Unfortunately, if you arrive earlier you’ll be charged by the parking operator from the time you arrive until your pre-booked period starts. This charge will be based on the applicable tariff for each parking provider.

If you stay longer than your booked exit time and grace period, you will be automatically charged for the overstay. This charge will be based on the applicable tariff for the overstay period for each parking provider.

This depends on the parking provider. Although most parking providers accept e-passes (on your mobile phone), some of them still require a printed parking pass. We always provide this information before completing the booking and in the confirmation email once the booking is completed.

Parking operators require it to identify the cars which have reserved a space.